By accessing and using the ohayoo.com website ("Website") and services offered by OHAYOO LTD ("Company," "we," "us," or "our"), you accept and agree to be bound by the terms and provision of this Agreement. We reserve the right to modify these Terms and Conditions at any time. Your continued use of the Website following posting of revised Terms and Conditions means that you accept and agree to the changes. It is your responsibility to review these terms periodically for updates. If you do not agree to abide by the above, please do not use this service.

OHAYOO LTD provides digital services including website design and development, Search Engine Optimization (SEO), digital marketing and online promotion, web hosting and website maintenance, graphic design and branding, and other digital and online services as described on our website. Service specifications, features, pricing, and availability may change from time to time without notice. All services are provided on an as-is basis unless otherwise specified in a service agreement. We reserve the right to discontinue any service or feature at any time.

Account Creation: If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and account information. You agree to accept full responsibility for all activities that occur under your account. Accurate Information: You agree to provide accurate, complete, and current information during registration and account use. You will update information promptly if any details change. Unauthorized Access: You agree to notify us immediately of any unauthorized use of your account or any other breach of security. OHAYOO LTD is not liable for any loss or damage arising from your failure to keep your account information secure. Account Suspension: We reserve the right to suspend or terminate your account if we believe you have violated these terms or engaged in improper conduct.

Permitted Use: You agree to use the Website and services only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the Website. Prohibited Conduct: You agree not to harass or threaten others, engage in illegal conduct, post defamatory or obscene content, infringe intellectual property rights, disrupt Website operation, engage in spam or phishing, use unauthorized bots or scrapers, impersonate any person or entity, or violate any applicable laws or these terms. Consequences: We reserve the right to remove any content or terminate accounts that violate these restrictions without warning or liability.

Our Content: All content on the Website, including text, graphics, logos, images, audio clips, video clips, data compilations, page layout, underlying code, and software ("Content"), is the property of OHAYOO LTD or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. License Grant: We grant you a limited, non-exclusive, non-transferable license to view and use the Content solely for your personal, non-commercial use. You may not reproduce, modify, distribute, display, or transmit the Content without our prior written permission. Our Trademarks: All OHAYOO LTD trademarks, service marks, logos, and brand names are the exclusive property of OHAYOO LTD. You may not use our Trademarks without our prior written consent or in any manner that suggests affiliation or endorsement not authorized by OHAYOO LTD. Copyright Notice: Copyright 2015-2026 OHAYOO LTD. All rights reserved.

Service Fees: Fees for our services are as quoted and agreed upon in a service agreement or proposal. Prices are subject to change with 30 days' written notice. Billing Cycle: Subscription services are billed according to the agreed-upon cycle (monthly, quarterly, annual, etc.). Recurring charges continue until you cancel the service. Payment Methods: We accept payment through 2Checkout and other payment processors. Payment information is processed securely and handled according to our Privacy Policy. Invoice and Taxes: You are responsible for payment of all applicable sales, use, and other taxes related to your use of our services. Late Payment: If payment is not received by the due date, we may suspend or terminate your service. Late payments may incur additional fees.

30-Day Satisfaction Guarantee: We are committed to your satisfaction with our services. If you are not 100% satisfied with our service within 30 days from the service start date or delivery date, we will fully refund your first subscription month fees. Setup Fees Non-Refundable: Setup fees and one-time project fees are non-refundable as they represent costs for development work already expended. Satisfaction Process: We ensure your satisfaction by maintaining close communication throughout the project. We will involve you in each step, request your approval before proceeding, provide regular updates, make reasonable revisions based on your feedback, and address your concerns promptly. Requesting a Refund: To request a refund, contact us at contact@ohayoo.com with details of why you are unsatisfied. We will review your request within 5 business days. Refunds will be processed within 14 days of approval. Cancellation: You may cancel ongoing services with 30 days' written notice to contact@ohayoo.com.

As-Is Service: The Website and all services, content, and materials are provided on an "as-is" and "as-available" basis without warranties of any kind, either express or implied. Disclaimer of Warranties: OHAYOO LTD disclaims all warranties, including merchantability, fitness for a particular purpose, non-infringement, uninterrupted or error-free operation, that defects will be corrected, or that the Website is free of viruses. Third-Party Content: We are not responsible for third-party websites, services, or content linked from our Website. We do not endorse or assume liability for third-party offerings. User Responsibility: You assume all responsibility for your use of the Website and services, including consequences arising from downloading or using any materials from the Website.

Limitation: In no event shall OHAYOO LTD be liable to you or any third party for any indirect, incidental, special, consequential, punitive, or exemplary damages, including damages for lost profits, revenue, data loss, or goodwill, arising from or related to your use of or inability to use the Website or services, any unauthorized access to or alteration of your account, third-party conduct or content, service interruptions or errors, or any other matter relating to the Website or services. Total Liability Cap: Our total liability to you shall not exceed the amount you paid us for the service in question during the 12 months preceding the claim, or $100 USD, whichever is greater. Applicable Law Limitations: Some jurisdictions do not allow exclusion of certain warranties or limitation of liability. To the extent permitted by applicable law, the above limitations apply.

Privacy Policy: Your use of the Website is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand our practices regarding data collection and use. Data Security: While we implement industry-standard security measures, we cannot guarantee absolute security of your information. You acknowledge the risks of transmitting information over the internet. Links to Third Parties: The Website may contain links to third-party websites. We are not responsible for the privacy practices of third parties. Review their privacy policies before providing information.

Electronic Communications: By using the Website, you consent to receive communications from us electronically. We may communicate with you via email, website notifications, or other electronic means. Acceptable Communications Methods: All agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing. Notice Delivery: Notices to you may be posted on the Website, sent via email to your registered email address, or delivered by other means. Notices are effective when sent, posted, or delivered. Your Contact Information: It is your responsibility to keep your contact information current. We are not liable for failure to deliver notices if your contact information is inaccurate or outdated.

Respect for IP Rights: OHAYOO LTD respects the intellectual property rights of others. We will respond promptly and appropriately to notifications of alleged copyright, trademark, patent, or other intellectual property infringement. Copyright Infringement Notice Requirements: Written notice should include your physical or electronic signature as the authorized representative of the copyright owner, description of the copyrighted work claimed to be infringed, description of where the infringing material is located on the Website, your full address, telephone number, and email address, a statement that you have a good-faith belief the use is unauthorized, and a statement under penalty of perjury that the information is accurate and you are authorized to act. Notice Should Be Sent To:
Copyright Agent
OHAYOO LTD Legal Department
Room 2302, 23/F, Lee Garden Two
28 Yun Ping Road, Causeway Bay
Hong Kong
Email: contact@ohayoo.com
Website: https://www.ohayoo.com
Response Time: We will respond to valid copyright notices within 10 business days.

Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of Hong Kong Special Administrative Region, without regard to its conflicts of law principles. Jurisdiction and Venue: You agree that any legal action or proceeding relating to these Terms and Conditions or your use of the Website shall be brought exclusively in the courts located in Hong Kong SAR. You consent to the jurisdiction and venue of such courts. Arbitration Alternative: Alternatively, disputes may be resolved through binding arbitration in Hong Kong SAR in accordance with the Hong Kong Arbitration Ordinance.

Right to Modify: We reserve the right to modify these Terms and Conditions at any time. Modifications are effective immediately upon posting to the Website. Your Acceptance of Changes: Your continued use of the Website after modifications are posted constitutes your acceptance of the modified terms. If you do not agree to any modifications, you must stop using the Website and services immediately. Significant Changes: For material changes, we will make reasonable efforts to notify you through email or prominent notice on the Website. Review Responsibility: It is your responsibility to regularly review these Terms and Conditions for updates.

Termination by You: You may terminate your use of the Website at any time by discontinuing access and, if applicable, canceling any active subscriptions with 30 days' written notice. Termination by Us: We may terminate or suspend your account or access to the Website immediately without notice if you violate these Terms and Conditions, we determine you have engaged in fraudulent or illegal activity, you repeatedly violate any provision of these terms, or we discontinue the Website or service for any reason. Survival: Provisions that by their nature should survive termination (including intellectual property rights, limitation of liability, and governing law) shall continue after termination.

For questions, concerns, or notices related to these Terms and Conditions, please contact us:

OHAYOO LTD
Room 2302, 23/F, Lee Garden Two
28 Yun Ping Road, Causeway Bay
Hong Kong

Email: contact@ohayoo.com
Website: https://www.ohayoo.com
Business Hours: Monday-Friday, 9:00 AM - 6:00 PM Hong Kong Time
We will respond to inquiries within 2 business days.

These Terms and Conditions are templates for informational purposes. Consult with a qualified attorney for legal advice specific to your situation and jurisdiction.